Speaker Profile

Jeffrey Fischer

Owner, The Whole Business, LLC LLC (Logistics, Process Improvement, and Customer Experience Consulting)

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Jeff Fischer has over 35 years of experience in the Global Supply industry with the final 25 at UPS. During his UPS career, Jeff developed innovative and integrated logistics solutions for the world’s largest Fortune 100 companies. During his tenure he also was a member of the Mailboxes Etc. (MBE) acquisition team that converted the 3,200+ shipping retail network into today’s UPS Stores.

Jeff also led management teams within UPS’s sales training, business development, operations, product development, and customer experience divisions.

Prior to joining UPS, Jeff worked for Fuji Photo Film and Lever Brothers in New York City.

Jeff has written and published dozens of articles within a variety of trade magazines and has been a guest columnist to the Cambridge Information Network and the Global Business Network.

He was an adjunct professor in New York and Georgia colleges teaching logistics, international management, thesis research and writing, and organizational management.

After retiring from UPS in 2018, Jeff started a consulting service, The Whole Business, that takes a holistic approach examining for profit and non-profit organization’s order-to-cash cycle to determine the root causes that create unnecessary cost, impede growth, and inhibit a positive customer experience. He has expanded his support, due to the pandemic, with non-profits seeking fundraising assistance and guidance by leveraging his communication, writing, and teaching skills; aligned with his co-ownership of a Roswell, Georgia restaurant.

Keywords

UPS